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New Home Tips - Warranty |
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*Note - Forms provided on this page are in PDF format. If you do not have the Adobe Acrobat Reader loaded onto your computer, follow this link to download and install a free version: www.adobe.com
Premier Communities offers a 2-10 Home Buyers Warranty with every home sold. A nationally known company, 2-10HBW bases all criteria for warranty determination on the NAHB (National Association of Home Builders) Set of Standards and Guidelines. Premier Communities uses the same criteria. For more information on this, visit the 2-10 HBW website at www.2-10.com
The home buying process can sometimes be an overwhelming task. During the final turnover process, homeowners are not always able to ask all of the appropriate questions because of the excitement of seeing their new home for the first time. The following document is an attempt to help prepare the new homeowner for some of those items that might come up after moving in. Click here for What to Expect After Move-in.pdf
With the addition of the Villas at Turnberry Trace, Premier Communities will be changing the warranty item reporting policies. Prior to Turnberry Trace, homeowners were asked to submit warranty request forms 1 month, 6 months, and 1 year after C.O. The new reporting policy will be 4 months and 1 year after C.O. Any homeowners living in the Carriage Homes at Lakeside Plantation should continue to follow the reporting times outlined in your turnover book. All homeowners are asked to submit warranty requests on the forms provided in your turnover book. To make sure that there is a tracking system for your requests, they must be submitted in writing, to the office. There is no assurance that a verbal request will get immediate attention or closure. Also, make sure you submit the forms at the appropriate time. Only emergency items will get immediate action, while typical warranty requests will be addressed at the next specified timeframe as outlined. Should a homeowner need a blank request form, click on the following document and print it out: Customer Service Request Form.pdf. Fax forms to 941-423-3988 or mail forms to Premier Communities, Inc., PO Box 8007, North Port, Florida, 34287.
Most of the developments that Premier Communities creates are "maintenance free". A lawn, landscape, and irrigation maintenance company is contracted to handle all exterior lawn and plant upkeep. Should you notice dead plants, lawn, or irrigation issues, please contact Artistree Nursery and Landscape Design at 941-488-8897. Do not contact the construction office or report this on your warranty forms. Contact Artistree direct or visit their website at
www.artistreenurseries.com.
Premier Communities uses all G.E. Appliances in our homes. Should you experience any problems with your appliances or have any appliance related questions, G.E. must be contacted directly. You can call them at 1-800-386-1215 (Customer Relations) or 1-800-523-7277 (Repairs). You can also schedule a repair at the following website: www.geappliances.com
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